Privacy Policy
Last updated: 13 Nov 2026
This Privacy Policy explains how ARISE HOME ("we", "us"), an independent real estate consultancy and authorised channel partner marketing Eldeco Viviana, handles information you provide through this website (the "Site"). ARISE HOME is not the developer of the project; the developer is Eldeco Group.
1. Information we collect
- Information you submit: name, mobile number, email address (optional), preferred visit date (optional), property interest, budget and any message you enter in an enquiry form.
- Enquiry context sent with the form: the project name, the form or button the enquiry came from, the page URL, the submission date and time, and campaign (UTM) parameters when present in the URL.
- Technical and usage data: basic device, browser and page-interaction data collected by cookies and analytics tools, where enabled.
- Browser storage: we store a small flag in your browser (localStorage, or a cookie if storage is unavailable) so that the sample builder floor popup is shown only once. It contains no personal information.
2. How enquiry forms work (Web3Forms)
Our enquiry forms send your submission directly from your browser to Web3Forms (web3forms.com), a form-processing service, which delivers it to us. We do not store enquiries in a database or file on this website. Web3Forms processes your data under its own privacy policy and terms, which we encourage you to read at web3forms.com.
3. How we use your information
- To respond to your enquiry and share price lists, floor plans, brochures, availability and project details.
- To arrange and coordinate site visits, including visits to the sample builder floor.
- To contact you by phone, WhatsApp, SMS or email about your enquiry.
- To measure and improve the Site and our marketing, and to prevent spam and abuse.
4. Sharing
We may share your enquiry with the developer, Eldeco Group, or its authorised sales teams where needed to respond to your enquiry. We do not sell your personal information. We may disclose information where required by law.
5. Cookies and analytics
The Site may use Google Tag Manager, Google Ads or Google Analytics and similar tools that set cookies to understand traffic and campaign performance. You can block or delete cookies in your browser settings; some features may then work differently. The Site also loads fonts and icons from third-party content delivery networks and may embed a Google Map and a YouTube video, which may receive technical information such as your IP address when they load.
6. Retention and security
We retain enquiry information for as long as needed to follow up on your enquiry and for our legitimate business records. We take reasonable steps to protect information, but no method of transmission over the internet is completely secure.
7. Your choices
You may ask us to update or delete the information you submitted, or to stop contacting you, by calling +91 85279 39458 or emailing info@arisehome.co.in. Note that copies held by Web3Forms or the developer may be subject to their own policies.
8. Children
The Site is intended for adults interested in property purchase and is not directed at children.
9. Changes
We may update this policy; the date above shows the latest revision.
10. Contact
ARISE HOME — +91 85279 39458 · info@arisehome.co.in